FREQUENTLY ASKED QUESTIONS

What size are your fans and do they clack?

Oversized Impact: All fans are 13" x 24", ensuring you stay cool while making a major statement.

Yes! All hand fans from The Gay Fan Club make a Loud Clack! Each fan is made with durable bamboo and high-quality fabric to deliver the iconic, fierce thrwwop sound..

Shipping & Delivery

Welcome to the fabulous world of logistics! At The Gay Fan Club, we pride ourselves on fast, reliable shipping to keep your fans clacking and your events fabulous. Here’s what you need to know about shipping your hand fans:

Our high-quality bamboo folding fans generally ship the same day, Monday through Saturday, for orders placed before 5 PM Eastern Time. Once your order ships, you’ll receive email and/or text notifications with tracking details so you can follow your fan’s journey.

We typically ship via USPS with discounted rates for your hand fan orders. Shipping fees for one to two fans usually range between $3 and $5. Plus, many orders qualify for free shipping when you meet our minimum purchase amount.

Yes! We proudly ship our vibrant, durable hand fans worldwide. All prices listed are in USD and reflect U.S. shipping rates. Please note that international shipping, customs duties, and import fees may apply depending on your location. For customers in Australia and New Zealand, we offer specialized shipping options to ensure your fans arrive safely and on time for Pride events and festivals.

Returns, Exchanges & Refunds

At The Gay Fan Club, we want you to love your fan. If you’re not satisfied, enjoy a hassle-free 30-day return on non-clearance items. Plus, our 90-day replacement guarantee means we’ll replace any fan that breaks within three months — no extra cost. Have questions? Reach out anytime at sales@thegayfanclub.com.

Fans that remain sealed in their protective sleeves are eligible for a full refund if returned within the first 30 days.

All fans are covered by The Gay Guarantee, which includes a 90-day full replacement warranty for defective hand fans. We also cover shipping costs for warranty replacements.

Please note that custom fans and clearance sale items are non-returnable and not eligible for exchange unless defective.

To start your return or warranty claim, email sales@thegayfanclub.com with photos of the item (including the damaged area if applicable) and your order details. We will provide instructions and a return authorization. You can also start the return though our Shopify Storefront.

Custom & Bulk Orders

To start your custom hand fan project, simply email our design team at sales@thegayfanclub.com with your ideas, quantity, and deadline. We’ll guide you through the design process and provide a quote.

Yes! Our skilled design team can help you create the perfect custom fan. Design fees are often waived for large orders.

To get started, simply share your vision with us! Tell us about any general ideas you have, including preferred backgrounds, graphics, or images that inspire you. Don’t forget to mention any phrases or slogans you want featured, your favorite fonts, and your preferred handle color. Our expert design team will then create a detailed mockup based on your input and send it to you for review. You’ll have the chance to request revisions and fine-tune the design until it perfectly captures your style and message — all before production begins.

We require a minimum of 20 fans for custom orders due to production and shipping costs. Bulk discounts are available depending on the size of your order. For single orders try our online builder!

After design approval, custom orders typically ship within 30 days. We’ll keep you updated throughout the process to ensure your fans arrive on time.

Our custom fans are popular with a diverse range of customers including LGBTQ+ weddings, corporate brands, nonprofits, DJs, drag performers, sports teams, schools, and event organizers looking to make a bold statement while keeping guests cool. No matter your occasion or audience, we create fans tailored to your unique vibe and goals.

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