The gay fan guarantee

The Gay Fan Club Satisfaction Guarantee & Warranty

At The Gay Fan Club, we proudly stand behind the quality and durability of our eco-friendly bamboo folding fans. All of our hand fans come with an industry leading 90 Day Gay Fan Guarantee.

Don't Love Your Fan?

Our 30-Day Satisfaction Guarantee ensures that if you’re not completely happy with your hand fan purchase, excluding custom orders or clearance sale items, you can return it within 30 days for a full refund or exchange. Fans must be returned in their original condition. To start the return process, contact us below to receive a return authorization.

Have An Issue?

We have you covered. All hand fans from The Gay Fan Club come with a a 90-Day Warranty for any defects under normal use. If your fan breaks within 90 days of purchase, we will replace it at no cost with the same design. To file a warranty claim, please contact us below or email sales@thegayfanclub.com with your order number and include three clear photos showing the front, back, and the damaged area of the fan.

Once your claim is approved, you will be instructed on how to send back the damaged fan so we can process your replacement promptly.

OTHER QUESTIONS?

Our fans are crafted with sustainably sourced bamboo and vibrant designs to ensure they withstand countless Pride events, festivals, weddings, and celebrations.

If you have any questions about your order or warranty, feel free to contact us anytime. We’re here to help and want to make sure your fan experience is fabulous from start to finish.